Contact
What kind of help do you need?
Our employees are, among other things, specialists in geodata, remote sensing and GIS development with the same driving force: to build a smarter, safer and greener Sweden togheter with you.
Do you want to develop your business with the help of geodata? Then contact us!
We are happy to answer your questions and help your organization find the best solution to create value with geodata.
Call us at (+46) 010-121 80 00 or fill in the form and we will contact you.
Metria Support
Contact us at Metria Support when you have questions and problems regarding our public web services or services where you as a customer have signed a support agreement with us.
If you’ve signed a support agreement with Metria, contact Customer Support in the event you have any questions or concerns regarding our services.
Opening hours: weekdays 08:00-17:00
Telephone: 010-121 81 00
Email: support@metria.se
For customers with a support agreement, Metria Support is available with extended service as a ServiceDesk function. Then you have access to case reception and support for all types of support questions according to the agreed service level.
Metria Customer service
Contact Metria Customer Service when you have other questions about our range of products, deliveries, prices, content of the services, etc.
Opening hours: weekdays 08:00-17:00, closed for lunch 12-13
Day before public holiday at 08:00-12:00, public holiday: closed
Telephone: 010-121 80 00
Email: kundservice@metria.se
System Maintenance Information
All our systems are operational. During the morning of November 20th, we had an outage that affected access to our systems. This has now been solved.
Scheduled maintenance
To ensure that our services function optimally, planned technical maintenance takes place four times a year. For you as a customer, this may mean disruptions or temporary stop in the service. Information about the extent of any possible disruption will be announced well in advance of the scheduled maintenance.
In 2023, system maintenance has been planned for the following weekends, from Saturday 08:00 AM to Sunday 6:00 PM.
2024
- February 17-18
- May 18-19
- September 28-29
- November 23-24