For Dina Försäkringar, it is business-critical that the information is correct, uniform and updated, as both property insurance and private insurance depend on the information.
Dina Försäkringar consists of six insurance companies around Sweden that work together under the common brand Dina Försäkringar. They are located throughout the country, from Lund in the south to Piteå in the north.
Dina Försäkringar chose to work with Metria because, unlike other suppliers, Metria developed a flexible solution based entirely on the needs of Dina Försäkringar. Metria refined and packaged exactly the information Dina Försäkringar needed and made it available directly in the company's business system. For Dina Försäkringar, it is business-critical that the information is correct, uniform and updated, as the products in both property insurance and private insurance depend on the information.
- Because Metria has linked the information we need with our own business system, we can be absolutely sure that the information is uniform and correct, regardless of customer or property. This gives us more time to spend on our customers instead of looking for information," says Maria Gräsgårds.
- "With Metria's help, we now always have access to the property information we need to quickly and easily provide our customers with the service they require, regardless of where in the country they are," says Maria Gräsgårds, Product Manager at Dina Försäkringar.
With the help of Metria, Dina Försäkringar has eliminated the manual work previously required to obtain property information, which has also helped employees spend more time with customers. Metria's knowledge of both where the information could be retrieved and how it could be processed has been of great value to Dina Försäkringar. Since Dina Försäkringar in turn also sends information on to partners, it feels safe to know that the shared information is guaranteed to be uniform and correct.
The collaboration has been characterized by responsiveness and flexibility, and together we have worked focused and efficiently to get the right information into the business system. Something that ultimately benefits both us and our customers," says Maria Gräsgårds.